Part 2: Deepening the Dialogue: Applying Broaching to Support Person-Centered Services

Training Description
Building on the foundations introduced in Part 1, this interactive webinar focuses on applying broaching skills to real-world career services practice. Participants will work through complex scenarios that illustrate the intersection of race, ethnicity, culture, and other aspects of identity. Through discussion, role-play, and reflective activities, participants will strengthen their ability to navigate difficult conversations, address cultural differences with humility, and integrate culturally responsive practices into person-centered service planning. Participants will leave with practical tools and an action plan for incorporating broaching into their daily work.

Learning Objectives

• Apply the broaching framework to complex, real-world service situations.
• Examine how intersectionality influences engagement, recovery, and service planning.
• Practice responding to challenging broaching conversations using culturally responsive communication strategies.
• Develop individualized action plans for integrating broaching into everyday practice and organizational culture.

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